Editorial Policy

This page sets out how Adelaide Roller Door sources business information, writes the prose that appears on each listing page, verifies content, uses AI tools, and handles corrections. It exists so that visitors, listed businesses, and search engines can understand where the content comes from and what its limits are.

Listing inclusion criteria

A business is included in this directory if it meets all of the following:

  • Has an active Google Business Profile or operating website
  • Operates primarily in South Australia (verified via address and Australian bounding-box coordinates check)
  • Provides roller door, garage door, sectional door, motor, or related services as a meaningful part of its business
  • Is not flagged as “permanently closed” on Google
  • Has at least one verifiable contact method (phone, website, or email)

Off-topic businesses (cleaning, lawn care, building inspection, etc.) are filtered out at multiple stages. Businesses outside the AU bounding box (latitude -44 to -10, longitude 112 to 154) are filtered out. Duplicates by phone number, website, or Google place ID are removed.

Where listing data comes from

Each listing's factual data — name, address, phone, hours, website, Google rating, review count — is sourced from public business profiles, primarily Google Business Profile via the Outscraper data provider. We do not invent contact details or operating hours.

Each business's website is crawled (where one exists) for additional context: services listed, brands stocked, service areas, certifications, and similar. Google reviews are scraped from the public profile and used as input to our content-generation step (below).

How prose is written

Listing pages contain several distinct prose blocks: a description, a Why Choose summary, themed review excerpts, and 5 frequently-asked questions with answers. These are drafted using Anthropic's Claude AI (Sonnet 4.5 and Haiku 4.5 models, batch API). Each prompt is constrained as follows:

  • Source-grounded. The model is given the business's factual data, the full text of recent Google reviews, and the website crawl extract — and instructed to ground every specific claim in that data.
  • Australian English. Spelling and idioms are AU-specific (licence, organisation, colour). The directory uses “roller door” throughout because that is the South Australian vernacular for the product elsewhere called a “garage door.”
  • No exact decimal ratings in prose. Where the underlying review average is high, prose says “highly rated” rather than e.g. “4.8 stars” — the literal rating appears separately in the page's data display.
  • Banned filler. Phrases that signal generic AI output (“in conclusion,” “comprehensive,” “seamless,” “goes above and beyond,” etc.) are filtered out by post-processing scripts.

Verification and limits

Where we say a business is “known for fast response,” “handles same-day callouts,” or similar, that characterisation is grounded in the public Google reviews of that specific business — typically multiple reviews on the same theme. We use the editorial “we” voice common in directory and review writing; this reflects that the directory has read and synthesised the public review evidence, not that we have personally interviewed each business.

We do not claim to have personally inspected each listing's premises or verified specific job outcomes. Where a listing's Why Choose or FAQ mentions specific people's names (e.g. “Steve at Statewide Garage Doors”), those names come from the business's own Google reviews or website. If you spot something inaccurate, see the correction process below.

Update frequency

Listings are refreshed periodically — typically every 3–6 months — to pick up new reviews, ownership changes, and businesses that have closed. Major data refreshes are timestamped in each listing's schema and reflected in the page's “last updated” metadata.

Corrections

If you operate a business listed here and want to correct or update the information, or if you're a customer who's found something inaccurate, please send the correction via the contact form with:

  • The business name and the URL of the listing
  • What needs to change
  • For business owners: a verifiable identifier (email at the business domain, phone match, or business owner verification through Google)

Corrections to factual details (phone, hours, address) are typically applied within 48 hours of receipt. Corrections to the descriptive prose are applied at the next data-refresh cycle unless the correction is urgent or relates to a specific factual error.

Removals

Listed businesses can request removal at any time via the contact form, sent from a verifiable business email or with equivalent identity proof. Removals are typically actioned within 7 days.

Conflicts of interest

Some businesses pay for upgraded listings via our advertise page (Basic / Featured / Premium tiers). Paid placement does not change a business's underlying review data, ratings, or descriptive content — paid tiers affect placement priority and visual prominence only. The presence of paid tiers means there is a small commercial relationship between this directory and some listed businesses; we disclose that here.

Operating entity

Adelaide Roller Door is operated by Lovell Digital Properties Pty Ltd, an Australian company based in Adelaide. ABN available on request via the contact page.